Privacy Policy
Learn how we collect, use, and protect your information.
Please read this privacy policy carefully. By using our website or services, you consent to the practices described in this policy. This policy applies to all information collected through our website, services, and any related communications.
We may update this policy from time to time to reflect changes in our practices or for regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new effective date.
Personal Information
We may collect the following types of personal information when you interact with our website or services:
- Name and contact information (email address, phone number, postal address)
- Account credentials (username, password)
- Billing and payment information
- Professional information (company name, job title, industry)
- Feedback, inquiries, or information you provide through contact forms
- Information you choose to include in communications with us
Usage Information
We automatically collect certain information about your device and how you interact with our website and services:
- IP address and device identifiers
- Browser type, version, and language preferences
- Operating system information
- Pages visited and features used
- Time spent on pages and navigation patterns
- Referral source and links clicked
- Performance and error data
Information from Third Parties
We may receive information about you from third parties, including:
- Business partners we work with to provide services
- Analytics providers and advertising networks
- Social media platforms when you connect to our services or interact with our content
We may use your information for the following purposes:
- To provide, maintain, and improve our services
- To create and manage your account
- To process transactions and fulfill orders
- To send important administrative information, such as updates to our terms or policy changes
- To send marketing communications (with your consent where required by law)
- To respond to your comments, questions, and requests
- To provide customer support and troubleshoot issues
- To personalize your experience and deliver content relevant to your interests
- To analyze usage patterns and improve our website and services
- To detect, prevent, and address technical issues, fraud, or other illegal activities
- To comply with legal obligations and enforce our terms and policies
Legal Basis for Processing (for EEA, UK, and Similar Jurisdictions)
If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process your personal information based on one or more of the following legal grounds:
- Your consent
- Performance of a contract with you
- Compliance with a legal obligation
- Protection of your vital interests or those of another person
- Our legitimate interests, provided they are not overridden by your rights and interests
We may share your information with the following categories of third parties:
- Service Providers: Third-party vendors and service providers that perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service
- Business Partners: Partners with whom we jointly offer products or services
- Affiliates: Our parent company, subsidiaries, and affiliates
- Legal Requirements: When required by law or to respond to legal process, protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a regulatory investigation
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With Your Consent: When you have provided consent to share your information
We do not sell your personal information to third parties for their marketing purposes.
We use industry-standard security measures to protect your data, including:
- Encryption of sensitive information
- Secure servers and networks
- Regular security assessments and penetration testing
- Access controls and authentication procedures
- Regular security training for our team
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
You may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information in certain circumstances
- Restriction: Request that we restrict the processing of your information in certain circumstances
- Data Portability: Request a copy of your personal information in a structured, machine-readable format
- Objection: Object to our processing of your personal information
- Withdraw Consent: Withdraw consent at any time for processing based on consent
To exercise these rights, please contact us using the information in the "Contact Us" section. Please note that these rights may be limited in some circumstances by applicable law.
Our services are operated in India, and our servers are located primarily in India. If you are accessing our services from outside India, your information may be transferred to, stored, and processed in India or other countries where our service providers maintain facilities.
These countries may have data protection laws that are different from those in your country. By using our services, you consent to the transfer of your information to these countries. We take steps to ensure that your information receives an adequate level of protection in the countries where we process it.
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements.
The criteria used to determine our retention periods include:
- The duration of our ongoing relationship with you
- Our legal obligations
- Applicable statutes of limitations
- Ongoing or potential disputes or legal claims
- Guidelines issued by relevant data protection authorities
Our services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information. If you believe we might have any information from or about a child under 16, please contact us.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@kerdos.in
Address: Oxford Towers, HAL Old Airport Road, Bengaluru, Karnataka 560008
Phone: +91 1169269337
Last updated: April 1, 2025